What others say about us


Over the years, I truly enjoy the high level of professional service provided, from the moment I arrive until the moment I leave. Needless to say, I would not hesitate to recommend anyone in search of a dentist who is as attentive and knowledgeable as Dr. Ho, and an office that is as hygienically conscious, professional, and technologically advanced as the South City Smile Center. Thank you again for your care.

J.P.Oakland Resident

I have had bad experiences with dentists in my life and it made me fearful to return to most offices and only go when I absolutely had to. Everyone at Dr. Ho’s office has made me feel safe and welcome, and thus I have been returning twice yearly for my routine cleanings ever since I started there! Dr. Ho is always willing to listen to my thoughts and questions about the care he is recommending. Thank you for being so kind and patient.

D.K.San Francisco Resident

Very courteous and professional! My experience with your office has been extremely pleasant. Many thanks for the great service.

Dr. Ho has been my dentist now for over two years.

P.C.Daly City Neighbor

The staff is friendly, accommodating, and professional. I have been a patient with them for 5+ years, and I always feel like I get high quality dental work and attention to any of my specific concerns at Dr. Ho’s office.

R.F.Downtown Burlingame Resident

I come here for regular cleanings and also just had my braces removed. Amazing service, friendly staff, and competent Doctors. Definitely listen to your needs. Flexible appointment scheduling for your lifestyle. Quick service, and amazing results. I definitely recommend South City Smile!

J.J.San Francisco Temporary Visitor

Dr. Ho and his entire team are very professional, and personable. They always make my trip to the dentist a pleasurable experience. Their dedication to my comfort and satisfaction has made me a loyal patient.


Dr. Ho and his staff were, as usual, very polite, courteous and attentive to my needs and the procedure I had come in for. They were well informed about my next appointment and explained to me very clearly what my insurance carrier would pay and what I would be personably liable for.

S.D.South San Francisco Resident
M. P.

I waited for maybe ten to fifteen minutes for my appointment as one client came late, and they gave me a movie ticket for my waiting! Awesome! Dr. William Ho did a great job cleaning my teeth and the xray was fast and easy.

M. P.South San Francisco Resident

Customer Satisfaction Statistics

Was it easy to schedule an appointment?
Were you greeted in a prompt and friendly manner?
Was your provider sensitive to your needs?
Was your waiting time reasonable?
Was your treatment clearly explained
How would you rate the cleanliness of the facility?
Was your treatment completed to your satisfaction?
How would you rate your overall experience?

The above information comes from an optional survey that we give to our customers after their visit.